Please read these Terms & Conditions carefully before accessing or using the aiwin88 platform. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Effective Date: 1 January 2026These cards summarise the most important points. They do not replace the full Terms & Conditions below.
You must be at least 21 years of age to register and use aiwin88. By accepting these terms you confirm you meet this requirement and are legally permitted to engage in online gaming in your jurisdiction.
Each individual may hold only one aiwin88 account. Duplicate accounts are prohibited and may result in account closure and forfeiture of any balances held in the duplicate account.
All promotional bonuses are subject to specific wagering requirements detailed at the time of offer. Bonus funds and winnings derived from them may not be withdrawn until wagering requirements are fully met.
You are responsible for maintaining the confidentiality of your aiwin88 login credentials. aiwin88 cannot be held liable for losses resulting from unauthorised access caused by a member's failure to secure their account details.
Use of automated software, collusion, fraud, chargebacks, or any form of bonus abuse is strictly prohibited and will result in immediate account suspension and forfeiture of funds.
aiwin88 provides deposit limits, loss limits, session reminders, and self-exclusion. Members are encouraged to use these tools. For support, visit the Responsible Gaming page.
In these Terms & Conditions, the following definitions apply:
By registering an account on the aiwin88 platform, accessing any part of the platform, or placing any wager, you unconditionally accept and agree to be bound by these Terms & Conditions, together with our Privacy Policy and any applicable promotional terms, all of which are incorporated herein by reference.
If you do not agree to any part of these terms, you must immediately cease use of the aiwin88 platform and close your account. Continued use of the platform following any amendment to these terms constitutes acceptance of the revised terms.
These Terms & Conditions constitute the entire agreement between you and aiwin88 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any kind.
3.1 Age Requirement. Registration and use of the aiwin88 platform is strictly limited to individuals who are at least 21 years of age. By registering, you represent and warrant that you are 21 or older. aiwin88 reserves the right to request proof of age at any time and to suspend or close an account pending age verification. Any winnings accrued by an under-age account will be forfeited.
3.2 Jurisdiction. It is your sole responsibility to determine whether online gaming is legal in your jurisdiction of residence before registering with aiwin88. aiwin88 makes no representations regarding the legal status of online gaming in any particular jurisdiction. You use the platform at your own legal risk.
3.3 Accurate Information. You must provide accurate, current, and complete information during registration. You agree to promptly update your account information if any details change. Providing false, misleading, or fraudulent registration details is a material breach of these terms.
3.4 One Account Per Person. Each individual person may maintain only one aiwin88 account. Multiple accounts held by the same individual are strictly prohibited. aiwin88 reserves the right to close all duplicate accounts and to confiscate any balances held therein.
3.5 Non-Transferable. Your aiwin88 account is personal to you and may not be transferred, sold, pledged, or otherwise disposed of to any third party.
4.1 Credentials Security. You are solely responsible for maintaining the confidentiality of your aiwin88 username and password. You must not disclose your credentials to any third party. You agree to notify aiwin88 immediately upon becoming aware of any unauthorised access to your account.
4.2 Responsibility for Account Activity. All activity conducted through your aiwin88 account — including all wagers placed and all financial transactions initiated — is your responsibility. aiwin88 shall not be liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to protect your credentials.
4.3 Account Verification. aiwin88 reserves the right to conduct identity verification (KYC) at any time, including at registration, prior to processing any withdrawal, or at any other point during the account lifecycle. Verification may require submission of government-issued identification, proof of address, and proof of payment method ownership. Failure to complete verification within a reasonable period may result in account suspension.
4.4 Dormant Accounts. An account with no login activity for twelve (12) consecutive months may be classified as dormant. aiwin88 reserves the right to apply an administrative fee to dormant accounts in accordance with applicable law and will provide reasonable advance notice before doing so.
5.1 Deposit Methods. aiwin88 accepts deposits via the Malaysian payment methods made available on the platform, including but not limited to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, and Public Bank Online. All transactions are denominated in Malaysian Ringgit (MYR). Minimum and maximum deposit limits apply per method and are displayed within the account dashboard.
5.2 Own Funds. You may only deposit funds from financial accounts and payment instruments that are registered in your own name. Depositing funds on behalf of another person, or accepting funds from a third party for use on the aiwin88 platform, is strictly prohibited.
5.3 Withdrawal Processing. Withdrawal requests are subject to identity verification. aiwin88 will process verified withdrawal requests within a reasonable timeframe. Withdrawals will be directed to the same payment method used for deposit wherever possible. aiwin88 reserves the right to request additional documentation before processing any withdrawal.
5.4 Unclaimed Winnings. Winnings that remain unclaimed in an account for an extended period may be subject to treatment as dormant funds in accordance with applicable regulatory requirements.
5.5 Currency. All aiwin88 account balances, wagers, and payouts are conducted in MYR. aiwin88 does not accept or pay out in foreign currencies and is not responsible for any foreign exchange costs incurred by the member's payment provider.
6.1 Promotional Terms. All bonuses, free spins, cashback offers, and promotions offered by aiwin88 are subject to specific terms and conditions published at the time of the offer. In the event of any inconsistency between the specific promotional terms and these general Terms & Conditions, the specific promotional terms shall prevail.
6.2 Wagering Requirements. Bonus funds and any winnings derived from bonus funds are subject to wagering requirements. The applicable wagering multiplier, eligible games, time limits, and maximum bet restrictions are specified in the relevant promotional terms. Bonus funds may not be withdrawn until the applicable wagering requirements have been fully completed.
6.3 One Bonus Per Promotion. Unless expressly stated otherwise, each promotion may only be claimed once per member, per household, per IP address, and per device. aiwin88 reserves the right to withdraw any bonus awarded in contravention of this restriction.
6.4 Abuse. aiwin88 monitors accounts for patterns of bonus abuse, including but not limited to placing low-risk or hedging wagers designed to satisfy wagering requirements without genuine gameplay risk. aiwin88 reserves the right to void bonuses and any associated winnings where bonus abuse is detected and to close the relevant account.
6.5 Withdrawal of Offers. aiwin88 reserves the right to withdraw, amend, or discontinue any promotion at any time without notice, subject to any obligations already incurred by aiwin88 to a member in respect of a promotion already accepted.
7.1 Game Rules. Each game available on the aiwin88 platform is governed by specific game rules accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing a wager. Winnings are calculated and paid in accordance with the applicable game rules.
7.2 Malfunctions. In the event of a malfunction or technical error affecting a game, aiwin88 reserves the right to void the affected bets and return stakes to the relevant member accounts. aiwin88 shall not be liable for any loss arising from a game malfunction.
7.3 Sportsbook Markets. Sports betting markets are subject to separate sportsbook rules governing market settlement, void conditions, in-play restrictions, and maximum payout limits. These rules are available within the aiwin88 sportsbook section.
7.4 Disputed Bets. In the event of a dispute regarding the outcome of a wager, the records held by aiwin88 shall be conclusive evidence of the outcome, subject to any manifest error.
The following conduct is strictly prohibited and constitutes a material breach of these Terms & Conditions:
Detection of prohibited conduct will result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where legally required.
All content on the aiwin88 platform, including but not limited to text, graphics, logos, software, game interfaces, and the aiwin88 brand name and mark, is the intellectual property of aiwin88 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without the express prior written consent of aiwin88.
10.1 The aiwin88 platform is provided on an "as is" and "as available" basis. aiwin88 makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or any game or service offered thereon.
10.2 To the maximum extent permitted by applicable law, aiwin88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including any loss of profit, loss of data, or loss of opportunity.
10.3 aiwin88's total aggregate liability to any member in respect of any claim or series of related claims shall not exceed the total amount deposited by that member in the twelve (12) months preceding the event giving rise to the claim.
10.4 Nothing in these Terms & Conditions limits liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by applicable law.
The collection, use, storage, and disclosure of your personal data by aiwin88 is governed by our Privacy Policy, which forms part of these Terms & Conditions. By registering with aiwin88 you consent to the processing of your personal data as described in the Privacy Policy. We encourage you to read the Privacy Policy carefully before registering.
12.1 Age Restriction. The aiwin88 platform is strictly for adults aged 21 and over. We are committed to preventing under-age gambling.
12.2 Self-Assessment. If you are concerned that your gambling may be causing harm, aiwin88 strongly encourages you to conduct an honest self-assessment and to seek help promptly.
12.3 Responsible Gaming Tools. aiwin88 provides deposit limits, loss limits, session time reminders, temporary cooling-off periods, and permanent self-exclusion. These tools are available in your account settings and take effect as follows: reductions to limits are applied immediately; increases to limits are subject to a mandatory cooling-off period before taking effect.
12.4 Self-Exclusion. A self-exclusion request will result in your account being closed and access blocked for the period elected or, in the case of permanent exclusion, indefinitely. During a self-exclusion period, aiwin88 will take reasonable steps to prevent you from reopening an account. Self-exclusion requests are irrevocable for the duration of the elected period.
For further information on responsible gaming, please visit the Responsible Gaming page.
13.1 By aiwin88. aiwin88 reserves the right to suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including but not limited to: breach of these terms; suspected fraud or money laundering; failure to complete identity verification; or under-age gambling. In the event of termination for cause, any remaining balance may be withheld pending investigation.
13.2 By Member. You may close your aiwin88 account at any time by contacting support. Any verified real-money balance remaining at the time of closure will be processed for withdrawal in accordance with standard withdrawal procedures, subject to completion of any applicable verification requirements.
13.3 Effect of Termination. Upon termination of your account, all rights granted to you under these terms cease immediately. Provisions of these terms that by their nature should survive termination — including sections relating to intellectual property, limitation of liability, and governing law — shall survive.
14.1 Governing Law. These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction under which aiwin88 holds its gaming licence, without regard to conflict of law provisions.
14.2 Informal Resolution. In the event of a dispute, you agree to first contact aiwin88 customer support and attempt to resolve the matter informally. Support is available 24/7 via live chat or by email to [email protected] (as plain text — not a link).
14.3 Formal Disputes. If informal resolution is unsuccessful, disputes shall be submitted to the dispute resolution process established by the applicable gaming regulatory authority.
14.4 Time Limit. Any claim arising from your use of the aiwin88 platform must be submitted within twelve (12) months of the event giving rise to the claim. Claims submitted after this period are time-barred.
aiwin88 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, aiwin88 will provide reasonable notice to existing members by posting updated terms on the platform and, where practicable, by notification to the email address registered to the account. Your continued use of the aiwin88 platform following the effective date of any amendment constitutes your acceptance of the revised terms. If you do not accept an amendment, you should close your account before the amendment takes effect.
For any questions regarding these Terms & Conditions, please contact the aiwin88 support team:
These Terms & Conditions were last updated on 1 January 2026.
Our support team is available 24/7 to assist with any queries about your account, deposits, withdrawals, or platform usage.
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