Your privacy matters to aiwin88. This Privacy Policy explains what personal data we collect from members and visitors to the aiwin88 platform, how we use it, who we may share it with, and what rights you have regarding your information.
Effective Date: 1 January 2026A summary of aiwin88's core data protection principles — the full policy follows below.
aiwin88 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction.
aiwin88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information is used solely to operate and improve the aiwin88 platform and to fulfil regulatory obligations.
We collect only the data that is necessary for the stated purpose — account operation, payment processing, security, and regulatory compliance. Data is not retained for longer than necessary for those purposes.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by aiwin88. You may also object to certain types of data processing or request data portability.
aiwin88 is open about what data we collect and why. This Privacy Policy is written in plain language so that every member — whether based in Kuala Lumpur, Penang, or Johor Bahru — can understand how their information is handled.
aiwin88 processes personal data in compliance with the requirements of applicable data protection law and the conditions of our international gaming licence, which mandates member data protection as an operational requirement.
This Privacy Policy applies to the aiwin88 platform accessible at aiwin88.co and any associated mobile-optimised interfaces (collectively, the "Platform"). It governs the collection, use, storage, disclosure, and protection of personal data of individuals who register as members of aiwin88 or who visit and interact with the Platform ("you", "your").
This Policy should be read alongside the aiwin88 Terms & Conditions, which govern your use of the Platform more broadly. By registering an account or continuing to use the aiwin88 Platform, you acknowledge that you have read and understood this Privacy Policy.
aiwin88 is committed to handling your personal data responsibly and in accordance with applicable data protection legislation and the data protection requirements imposed by our international gaming licensing authority.
For the purposes of applicable data protection law, the data controller responsible for your personal data is the aiwin88 operating entity. For any questions or concerns regarding how your personal data is processed, you may contact us using the details set out in Section 16 of this Policy.
Depending on how you interact with the aiwin88 Platform, we may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, copy of government-issued identification (IC / passport) |
| Contact Data | Email address, mobile phone number, residential address |
| Account Data | Username, hashed password, account preferences, communication settings |
| Financial Data | Bank account details (for withdrawal processing), e-wallet identifiers (Touch 'n Go, Boost, GrabPay, DuitNow), FPX transaction references |
| Transaction Data | Deposit history, withdrawal history, bet history, game activity logs, bonus redemption records |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, referring URL |
| Communications Data | Contents of live chat transcripts and email correspondence with aiwin88 support |
| Responsible Gaming Data | Deposit limit settings, loss limit settings, self-exclusion requests, cooling-off period records |
We do not knowingly collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health information) except where strictly required for identity verification or responsible gaming compliance purposes.
aiwin88 collects personal data through the following means:
aiwin88 uses your personal data for the following purposes:
aiwin88 will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or without a legal basis to do so.
aiwin88 processes your personal data on the following legal bases:
aiwin88 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
aiwin88 does not sell, rent, or otherwise make your personal data available to third parties for their own marketing or commercial purposes under any circumstances.
Some of the third-party service providers used by aiwin88 may be located outside of Malaysia. Where personal data is transferred internationally, aiwin88 takes steps to ensure that appropriate safeguards are in place — such as contractual clauses recognised by applicable data protection standards — to ensure that your personal data receives a level of protection consistent with this Privacy Policy.
By using the aiwin88 Platform, you acknowledge that your data may be processed in jurisdictions outside Malaysia in connection with the services described in this Policy.
aiwin88 retains your personal data for as long as your account is active and for such further period as may be required to fulfil legal, regulatory, and contractual obligations. Specifically:
When personal data is no longer required, aiwin88 will securely delete or anonymise it in accordance with our data retention procedures.
The aiwin88 Platform uses cookies and similar technologies to operate effectively, maintain session state, and analyse Platform usage. The categories of cookies used are:
You can manage browser-level cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the aiwin88 Platform.
Subject to applicable law, you have the following rights in respect of the personal data aiwin88 holds about you:
To exercise any of these rights, please contact aiwin88 support using the details in Section 16. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law.
aiwin88 implements and maintains appropriate technical and organisational security measures to protect your personal data, including:
While aiwin88 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your aiwin88 login credentials and for ensuring that your own device security is adequate.
The aiwin88 Platform is strictly intended for use by individuals who are at least 21 years of age. aiwin88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who is under 21, we will take immediate steps to close the relevant account and delete the associated personal data, subject to any retention obligations imposed by applicable law.
If you have reason to believe that a minor has registered with aiwin88, please contact us immediately using the details in Section 16.
The aiwin88 Platform may include links to third-party game providers or other external content. aiwin88 is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party platform before providing personal data to them. This Privacy Policy applies solely to data collected through the aiwin88 Platform.
aiwin88 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify existing members by posting the updated Policy on the Platform and, where practicable, by notification to the email address registered to your account. The revised Policy will display an updated effective date. Your continued use of the aiwin88 Platform following any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay informed about how aiwin88 protects your information.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the aiwin88 support team:
If you believe that aiwin88 has not handled your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
This Privacy Policy was last updated on 1 January 2026.
Play with confidence knowing your personal and financial information is protected by industry-standard security on Malaysia's trusted gaming platform.
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